Hva mener...
 
 
Hva mener Gandhi om kunder og kundeforhold?

"A Customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption on our work. He is the purpose of it.
He is not an outsider on our business. He is a part of it.
We are not doing a favour by serving him.
He is doing us a favour by giving an opportunity to do so."

- Mahatma Gandhi